Privacy

The Islanders (https://www.theislandersapp.com) takes end-user privacy incredibly seriously. Our privacy policy has been developed to provide better transparency about your information and how we use it.

What information we collect and why

Comments

When end-users leave comments on the site we collect the penguin name, e-mail address and penguin color – as shown in the comments form, and also the end-user’s IP address and browser user agent string to help spam detection.

Cookies

We do not offer saving your penguin name and e-mail address in cookies after leaving a comment.

The Islanders uses local storage cookies to provide users with a service which is safe and with appropriate content for their age group. Date of birth is never sent to, seen or stored by The Islanders or stored in cookies. Your device only stores a cookie corresponding to the suitable age group.

Our web host also uses cookies for load balancing.

Embedded video from JW Player

Some of our posts may include embedded videos, provided by JW Player’s cloud video hosting service. This embedded content may collect analytical data about you, use cookies and monitor your interaction with that embedded content. You can read JW Player’s Privacy Policy at https://www.jwplayer.com/privacy/#Technology.

Analytics

We use Google Analytics to track user page-views and interactions with the service. You can read the Google Privacy Policy at https://policies.google.com/privacy and learn more about Google Analytics’ data practices at https://www.google.com/analytics/learn/privacy.html. You can also opt-out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

IP addresses sent to Google Analytics are anonymised. Google Analytics user-level and event-level data is retained for 26 months after which it is deleted from Google Analytics servers. User-ID, Demographics and Remarketing in Google Analytics are not used by The Islanders.

The Wordfence security firewall keeps server-level access logs for visits to The Islanders services.

List of cookies used on The Islanders

  • _ga: used to distinguish users with Google Analytics (2 years)
  • _gid: used to distinguish users with Google Analytics (24 hours)
  • _gat: to throttle rate request with Google Analytics (1 minute)
  • DYNSRV: load balancing with web host
  • audience: providing users with a safe and appropriate experience for age group with The Islanders (indefinite)
  • jwplayer.bandwidthEstimate: estimating bandwidth to improve video quality with JW Player
  • jwplayerLocalId: video player local identifier with JW Player (anonymised)

Who we share your data with

Comments are passed through a behavioural filter provided by Sift Ninja by Two Hat Security. You can read Two Hat Security’s Privacy Policy at https://www.twohat.com/privacy/.

Comments are passed through a spam filter provided by Akismet by Automattic. Information shared with Akismet includes IP address, user agent, referrer, site URL and the comment itself with its metadata. You can read Automattic’s Privacy Notice at https://automattic.com/privacy-notice/.

A server-level security firewall is in place provided by Wordfence. You can read Wordfence’s Privacy Policy at https://www.wordfence.com/privacy-policy/.

How long we retain your data

If you leave a comment on The Islanders, your comment and its metadata are retained indefinitely. This is to recognise a user’s follow-up comments.

What rights you have over your data

If you have left comments on The Islanders, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Getting in touch with us

You can contact us about privacy on The Islanders at support@theislandersapp.com.